FREQUENTLY ASKED QUESTIONS
I hope you find the answer to your question here! If not, please email me at donnamtaylor@ntlworld.com or message me under the CONTACT menu at the top of the page.
MY ARTWORK:
What medium are your original paintings?
I work mainly with mixed medium which could include watercolours, acrylic paint, inks, pencils, wax and oil resist. Further details will usually be listed alongside each piece.
Are your paintings framed?
It varies. Some work is sold framed, other work is unframed. By selling work unframed it means the work can be shipped without costing you more.
Details will be with each work. Please contact me if you would like bespoke advice or have any further questions – framing can be an art in itself!
Will my painting be ready to hang?
Yes, if framed, all paintings will come with picture wire already fixed and ready to hang. You just need to decide where!
Purchasing with a deposit
Some original paintings have been set up allowing you to purchase in stages. As the value of my work grows I understand this can be a helpful option. You can reserve any painting with a 50% deposit payable today. The balance can be paid in full, or payable in 2 monthly payments of 25% each. Options will be emailed to you. By purchasing you understand that this is a deposit to secure your artwork and you will be required to pay the remaining balance.
This is not a credit scheme, but an arrangement on trust, at no extra cost to you. Usual shipping costs and return policy will apply.
Can I purchase your work with a different payment plan?
Yes, that can be arranged. For any work over £400 you can pay in instalments. Please send me a message and we can work out an arrangement that suits you. As soon as the final payment is made, your work will be shipped to you.
My favourite painting has sold – how can I be sure to know about new work?
Some pieces sell very quickly. Make sure you join my mailing list to find out about my new work But, as I try not to bombard you with emails, you can also follow studio progress on Instagram or Facebook to see work that I am currently working on.
How will my painting be wrapped?
It depends on size, but paintings will be carefully packed using corner protection, bubble wrap and cardboard. Each one is unique so I take care that is well protected to arrive in perfect condition. For further details about delivery please see the Shipping details.
Do you do special commissions?
Currently I’m not taking on any new commissions, as I’m working on a new body of work. If you like my style then one of those may be the one for you!
Fine art quality Giclee prints.
A fine art quality Giclee print is a vert high quality reproduction of an original artwork. The print is so fine you can’t see the printed dots with the naked eye. All Giclee prints are signed by me on the front.
How are the Giclee prints made?
A high resolution scan of the original work is taken and carefully colour adjusted to ensure the optimum colour match. The Giclee prints are made at a specialist local printer using archival quality inks on a 100% acid free paper.
Do you make Giclee prints of all your paintings?
No, most are available as originals only. Certain paintings which I feel would work particularly well as reproductions are selected to be available as prints.
Can I order an Giclee print at a different size top the original?
Yes! There are different sizing options so you can choose what suits you. Remember once you have added a mount and a frame the final dimensions will be larger.
Will my Giclee print be framed?
Because of the difficulty of shipping glass I don’t usually sell framed work. If you are happy to collect from my studio in York I can arrange framing for you. Please email me at donnamtaylor@ntlworld.com with specific requirements.
How will my Giclee print be wrapped?
Pieces under 20 x 30 cm will be carefully packed flat. Larger artwork will be rolled and sent in an extra strong cardboard tube to make sure it reaches you in best condition. For further details about delivery please see the Shipping details.